Legal notice

INTRODUCTION

CARDO ("we," "us," or "our") respects your privacy and is committed to protecting it through our compliance with this policy. CARDO LLC is the data controller responsible for your Personal Information.

This policy describes the types of information we may collect from you or that you may provide when you visit our website www.cardocardo.com and any other products or services in connection with which this Privacy Policy is posted or from which it is linked (collectively, the "Service"), how we use and protect that information, and your rights regarding your personal information.

By accessing or using the Service, you agree to this Privacy Policy. If you do not agree, please discontinue use of the Service. We may update this Privacy Policy periodically. We will notify you of material changes by posting a notice on the Service or by other means as required by law. Your continued use of the Service after we provide notice of non-material changes constitutes acceptance of those changes.

COLLECTING PERSONAL INFORMATION

When you visit, access, or use the Service, we collect certain information about your device, your interaction with the Service, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. Below is a summary of the categories of Personal Information we collect and why.

Device Information

Examples collected: Browser version, IP address, time zone, cookie data, and browsing behavior (pages viewed, products interacted with, search terms). This data is gathered through Shopify's built-in analytics, cookies, and tracking pixels from Meta (Facebook/Instagram), TikTok, and Twitter/X[, and Google Analytics — remove this if you don't use it].

Purpose of collection: To display the Service properly, maintain performance and security, understand how visitors use our site, and improve your browsing experience. With your consent, this information also supports advertising and retargeting on Facebook, Instagram, TikTok, and Twitter/X.

Source of collection: Automatically collected when you access the Service through cookies and tracking technologies.

Disclosure for a business purpose: Shared with Shopify (our e-commerce platform and hosting provider), and Meta, TikTok, and Twitter/X for advertising and analytics purposes. These providers are contractually obligated to use your information only for the purposes disclosed and to maintain appropriate security measures. Some of these providers may be located outside the United States; where information is transferred internationally, we implement appropriate safeguards as required by applicable law.

Order Information

Examples collected: Name, billing address, shipping address, payment information (processed securely through Shopify Payments[, or your payment processor if different]), email address, and phone number (if provided).

Purpose of collection: To fulfill orders, process payments, arrange shipping, provide order confirmations, detect and prevent fraud, communicate with you about your order, and send marketing communications when consistent with your preferences.

Source of collection: Collected directly from you during checkout or account creation.

Disclosure for a business purpose: Shared with Shopify (platform, payments, and order processing) and [your shipping carrier, e.g. USPS/UPS, if you print labels through a specific service].

Customer Support Information

Examples collected: Your name, email address, order details, and the content of your messages when you contact us.

Purpose of collection: To respond to your inquiries, resolve issues, and provide customer assistance.

Source of collection: Collected directly from you, typically via email to CardoLLC@outlook.com.

Disclosure for a business purpose: We do not use a third-party customer service platform; support is handled directly by our team. [Update this if you later adopt a helpdesk tool like Zendesk or Gorgias.]

SHARING PERSONAL INFORMATION

We share your Personal Information only with trusted service providers who help us operate the Service and fulfill our obligations to you:

  • Shopify — for hosting, order processing, payments, and site analytics
  • Meta (Facebook/Instagram), TikTok, and Twitter/X — for advertising and retargeting where you have not opted out
  • As required by law (e.g., to comply with a subpoena, court order, or lawful request)

MARKETING COMMUNICATIONS

We use Shopify Email for marketing communications. If you sign up for our email list, you may receive:

  • Promotional emails about new drops, discounts, and community updates
  • Order-related updates

You may unsubscribe at any time using the link at the bottom of any marketing email, or by contacting us at CardoLLC@outlook.com.

[If you later add SMS marketing (e.g. via Klaviyo or Postscript), you will need to add specific SMS consent and opt-out language here — this is legally required and different from email consent.]

BEHAVIORAL ADVERTISING

We use tracking pixels from Meta, TikTok, and Twitter/X to understand how visitors interact with our site and to show relevant ads across these platforms. You can manage your ad preferences directly:

California residents can exercise their right to opt out of the sale or sharing of Personal Information under the CCPA by contacting us at CardoLLC@outlook.com.

USING PERSONAL INFORMATION

We use your Personal Information to provide and improve our services — offering products for sale, processing payments, fulfilling and shipping orders, providing customer support, sending transactional communications, and keeping you informed about new products and promotions.

LAWFUL BASIS (GDPR)

If you are located in the EEA or UK, you have rights under the General Data Protection Regulation (GDPR), including the right to access, correct, update, or delete your Personal Information; object to or restrict processing; request data portability; and not be subject to solely automated decision-making that significantly affects you.

You may withdraw consent at any time and lodge a complaint with your local data protection authority. To exercise these rights, contact us at CardoLLC@outlook.com.

We process your Personal Information only under one of these lawful bases: your consent, performance of a contract, compliance with legal obligations, protection of vital interests, a task in the public interest, or our legitimate interests where they do not outweigh your rights.

CCPA (CALIFORNIA RESIDENTS)

If you are a California resident, this section describes your rights under the California Consumer Privacy Act (CCPA), as amended. For questions, email CardoLLC@outlook.com.

Right to Access — You may request details of the Personal Information we've collected about you in the past 12 months, including categories collected, sources, purposes, and any third parties it was shared with.

Right to Deletion — You may request that we delete your Personal Information, subject to exceptions (e.g., information needed to complete a transaction or comply with a legal obligation).

Exercising Your Rights — Submit a verifiable request via email to CardoLLC@outlook.com. We will respond within 45 days (extendable to 90 days with notice). We do not charge fees unless a request is excessive or repetitive.

Right to Opt-Out of Sale or Sharing — You may opt out of the sale or sharing of your Personal Information by emailing CardoLLC@outlook.com. We honor Global Privacy Control (GPC) browser signals as a valid opt-out request.

Right to Correct — You may request correction of inaccurate Personal Information we hold about you.

Authorized Agents — You may designate an authorized agent to submit requests on your behalf, subject to identity verification.

OTHER U.S. STATE PRIVACY LAWS

Residents of certain states (including Virginia, Colorado, Connecticut, Utah, Oregon, Texas, and Montana) have similar rights to access, correct, delete, and port their Personal Information, and to opt out of targeted advertising, sale, or profiling. Contact us at CardoLLC@outlook.com to exercise these rights.

CHILDREN'S PRIVACY

We do not knowingly collect Personal Information from children under age 13 without verifiable parental consent, as required by the Children's Online Privacy Protection Act (COPPA). The Service is not directed to children under 13. If you believe we've inadvertently collected such information, contact us immediately at CardoLLC@outlook.com and we will investigate and delete it as required by law.

RETENTION

We retain Personal Information only as long as reasonably necessary: to provide our services, fulfill orders and provide support, meet legal/tax/accounting obligations (typically 7 years for financial records), resolve disputes, and as otherwise required by law. You may request deletion at any time, subject to legal exceptions.

COOKIES

We use functional cookies, performance and analytics cookies, and advertising cookies (via the Meta, TikTok, and Twitter/X pixels). Cookies help the Service remember your preferences and understand how visitors use our site. You can control or disable cookies through your browser settings, though this may affect site functionality.

CHANGES TO THIS PRIVACY POLICY

We may update this policy from time to time. The "Last Updated" date at the top will reflect the most recent revision. If we make material changes affecting your rights, we will post a prominent notice on the Service and, where required by law, notify you by email.

CONTACT INFORMATION

To ask questions about this Privacy Policy or our privacy practices, contact us at:

Email: CardoLLC@outlook.com Mail: 8170 Mall Parkway #1039, Lithonia, GA 30038, United States